We all get this question constantly -- "What makes you different
than your competition?". Sometimes it's phrased in the more
highfalutin form
"what is your market differentiator?". Regardless of
how the question is spun, the answer is what sets us on the road
to real sustainable success.
If you come back with the usual "we have great customer service"
or "we really care about our clients", it's time to step
back and really think about your organization. After all, how many
of your competitors would actually
say "we really don't like our clients, and
we go out of our way to treat them as badly as possible"?
 The
real aha moment we all want to have comes when we turn our thinking
upside down. Sit in your client's chair and look across the
table at you. What do you see? At the aha moment, you see a business
partner who has given you a unique value position with your
own clients.
The point of the story: It's not about us. It's about what we have
created for our
clients
that helps them expand the value they provide.
Quest Is Not a Consultant
We've all invested in studies, reports, analyses and plans, and what
happens to most of them? They end up on a shelf somewhere, and we
go back to what we've always done.
Quest certainly believes in the value of analyzing and planning, but
we think something more needs to happen -- a working plan. Together we detail each
step of the project regardless of size. We break the project into
small, manageable pieces that can be done when you're ready. Each
step has an ROI attached to it that you can actually see.
How Does Quest Apply Technologies to Your
Organization
Technology is constantly evolving, and we are continuously finding
new ways to apply it to everyday business. A few of the approaches
we take:
 Web
application development
Web
2.0 development
Software development
Software integration
Online
payment processing
Social
media strategy and integration
E-commerce
development and integration
Database design and administration
E-learning course
development
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We're all quickly discovering the benefits of web-based software
and services. From cost savings to secure, immediate access to information
across
the
organization, web computing just makes sense.
What often doesn't make sense is what each of these solutions really
does. It can be a daunting and time-consuming process to find
the right mix
of
offerings
that
work for your
organization.
There
isn't
a single solution that works for everyone. "Free" and "low cost"
are hard to ignore, but the long-term costs may be quite high.
Quest can
work beside you to unravel the details of web-based computing that
can make you crazy. If you're looking for a web services provider,
we can do that too.
Software and
web-based solutions analysis and recommendation
Web
application hosting
Colocation services
Blog
customization and hosting
E-commerce implementation
and hosting
Merchant account
integration
Database-driven
email marketing
Construction Industry Services
Like many of us, Quest found itself in a market that we knew had huge
opportunities. It's a whole story that we won't repeat here. If you
want to know how Work Village came to be, visit us at www.workvillage.com.
If we do say so ourselves, this is a great example of turning things
upside down. We leveraged the Web to provide some really necessary
services to Florida contractors, property ownes and lenders. The ever-growing
list of web-based services includes:
Florida Notice
to Owner preparation
Florida lien form
preparation
Florida Notice
of Commencement preparation
UCC filing service
Orange County,
Florida building permit filing services
Project-based
backoffice NTO and lien form management
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