Imagine your favorite junk drawer. We all have at least one somewhere --- in our kitchen, garage, desk. You might have even scaled up to a bulging closet or full-blown room. It’s the go-to dumping drawer for I know I’ll need this someday stuff.
We’re all bombarded with more information than we can practically manage or care about. You’re probably feeling at least a little pressure to do something useful with a lot of it. But where does valuable information land?
Your junk drawer.
A Simple Daily Information Decluttering That Works
Reaching your right customers is no doubt on your to do list somewhere.
Instead of adding to your “expert advice” clutter, here is one of our reliable daily activities that you can use too. This isn’t our entire knowledge sharing strategy, but it’s one doable piece that always delivers actionable insights about our desired customers.
1) Each morning we look at our Hotjar recordings
to discover how website visitors are engaging with our site. It’s always surprising to learn what people around the world are interested in.
2) We check our Google Search Console
to find the exact search terms visitors used to land on the pages.
Seeing what pages are getting attention every day, we then focus on creating more relevant content and links
to continue the visitor engagement.
How We Put This Google Search and Hotjar Information to Work
Example #1: Data in transit and data at rest
As you see in the screenshot above, there are a lot of visitors daily to our Questionary page academy/what-is-data-in-transit-vs-data-at-rest
To deliver even more useful information on this page, we added the Keep Learning section with links to relevant content. No sales. Just more knowledge.
We believe that visitors interested in encryption are likely interested in data security and protection too. This creates a logical opportunity to steer the visitor to our advanced security services.
The more direct sales Buy It Now
button takes the visitor to the detailed product information page, price calculator, and purchase option.
Example #2: Fractional CIO services
We recently added a fractional CIO
page, and it immediately started getting visitors. This was encouraging because it confirmed what we believed about the value in these services.
The page is designed as a pillar page, a technique that Google likes. This Table of Contents not only gives Google a clear link roadmap to follow to other related pages, but it also encourages the website visitor to explore more useful content.
Right below the Table of Contents, we included a free ebook download offer. The 17-page ebook continues the message on the webpages and allows us to collect an interested visitor’s email address.
At the bottom of the page, we offer more free resources as well as a call to action. The How to Get Started
button takes the visitor to a page that answers frequently-asked questions and explains the 4 easy steps to get started.
How Small Steps Can Find Hidden Revenue in Your Information
You know the obvious simple truth. We’ve talked about before, and it’s worth repeating. If you don’t create the knowledge-sharing opportunities your clients expect, they will find someone who will.
But here is the often overlooked opportunity that you can start thinking about right now. Creating a shareable knowledge strategy opens the door for unexpected revenue streams.
Consider the possibilities, the small, incremental steps you can start taking right now –
Short did-you-know emails lead to writing a free downloadable ebook
Help both Google and your visitors navigate your valuable webpages with well-connected links and downloadable offers
A free downloadable ebook with the proper landing page adds an interested subscriber to your email list
Each new subscriber receives a welcome email with another piece of relevant, useful content. The relationship is nurtured.
Email content is repurposed into relevant social media posts
Did-you-know words become videos shared on Instagram
The Instagram story includes a link to an offer on your website
One ebook becomes a series that leads to an online course
An online course leads to ongoing value-added products and services
An ebook become a published book
The possibilities are endless. You have what you need to start. Just take the first step.
is a lifelong curious learner who believes a knowledge-first approach builds valuable client relationships. She is fueled by discovering the unexpected connections among technology, data, information, people and process. For more than four decades, Linda and Quest Technology Group have been their clients' trusted advisor and strategic partner.
Linda believes that lasting value and trust are created through continuously listening, sharing knowledge freely, and delivering more than their clients even know they need. As the CIO of their first startup client said, "The value that Quest brings to Cotton States is far greater than the software they develop."