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Discover What Successful Company Leaders Know

  • Technology's role is to serve the organization, not the other way around.
  • IT needs a seat at the table to actively contribute to the company's technology planning.
  • IT decision making requires context and that means leaders must become tech savvy.
  • IT no longer makes unilateral technology buying decisions. Input and collaboration across the organization is the norm.
  • Everyone in the organization continuously gathers data to understand the customer's perspective and improve service delivery.

  • And that's just the beginning.

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