How Business-Savvy MSPs Are Delivering More Than the Traditional IT Services
(The Services Clients Think They're Already Getting)
Companies Expect More from Their MSP
MSPs are being told they need to deliver more than the basic monitoring, break and fix, and reactive services they've relied on for years.
Why? Contrary to the popular "experts", blog posts, and sales videos, it's not about your tech stack to increase your revenues. What it is about is thinking like a strategic-minded business before technology leader.
The old model is a client disservice that leaves both you and your clients at risk.
When your clients hear you say, "We take care of your technology needs for you", they assume that you are providing whatever technology means to them. They don't know the tech words that describe what they need. It's safe to say they're fully expecting the latest cybersecurity protection, data safeguards, user management, the list goes on.
They trust you to anticipate their needs, to be experts in everything related to technology, to know how technology supports their business strategy, and to make sure they have the right solid foundation specifically for their business.
They look to you for sound business technology guidance and leadership that most MSPs simply aren't skilled to deliver. That's why building a CIO partnership is what strategic MSPs are doing.
For many MSPs, this is a cause for anxiety -- with good reason. When your clients' expectations and reality of your deliverables are misaligned, risk is high. Good news. We're here to help you eliminate distracting anxiety and risk.
If your typical client offering is focused on counting and supporting Windows servers, desktops, and laptops -- and you're eager to expand your services, then this tailor-made MSP offering is for you.
But Where Do You Start to Expand Your MSP Services?
Let's be realistic. No IT company, regardless of size, has the skills, resources, bandwidth – or desire – to deliver every technology-related service their clients want and need. Confident, business-savvy MSP company leaders are serving their clients with a combination of core skills and carefully aligned partnerships.
When you thoughtfully decide what your company can and will deliver, you're ready to build your best offerings. You're not abandoning your clients. You're being a responsible business partner. You're crafting better ways to deliver the best business-focused technology products and services specifically for them.
Strategic Business + Technology Services Designed Just For Growth-Minded MSPs
At Quest Technology Group, we've been working side-by-side with business leaders for 34 years. Together, we've discovered and implemented the right business-technology foundations that are right for them and their customers.
We haven't just handed them a pile of recommendations and walked away. We've been there day in and day out doing the work that needed to be done together. Our client success stories speak for themselves.
We've provided MSP services. We've been the MSP's client. We understand the challenges of both delivering valuable MSP services and receiving (too often less than) what we expected. We hear business leaders too often saying "IT does that" without a clear understanding of what IT does or what "it" is. MSPs need to change this flippant thinking, and we're here to help you do just that.
4 Things You Won't Get
Pick the Plan That's Right For You Now. Upgrade When You're Ready.
Plan 1. Exploring DIY
If you're a committed DIYer or just want to ease into the CIO services, then The Strategic MSP Qurious Community is the place to start.
What You'll Get
What You Won't Get
Bonus for You and Your Clients
Since your goal is to provide the best services, tech leadership, and thoughtful attention to each client, why not openly share the best business technology knowledge with them too?
This is no one-sided, closed community just for MSPs. Instead, we're including information, insights, and community membership for your clients too. How many MSPs are doing this? Not many, if any. Here's your chance to show your clients that you're a forward-thinking business leader who knows the amazing value an active community brings to everyone.
All you have to do is invite your clients to join for the same monthly membership anytime. We take care of the rest for you.
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Plan 2. Building Together
When you're ready to deliver robust business + technology leadership services to your clients, you'll appreciate this done-for-you service.
What You'll Get
What You Won't Get
Bonus for You and Your Clients
And, of course, the same community membership and knowledge sharing opportunity as in Plan 1.
