How Business-Savvy MSPs Are Delivering More Than the Traditional IT Services
Companies Expect More from Their MSP: We'll Show You How to Deliver the Unexpected
You're More Than a Vendor's Product Reseller
MSPs are being told they need to deliver more than the basic monitoring, break and fix, and reactive services they've relied on for years.
Why? Contrary to the popular "experts", blog posts, and sales videos, it's not about your tech stack to increase your revenues. The old model is a client disservice that leaves both you and your clients at risk.
You'll Become the Business-Before-Technology Leader
What it is about is thinking like a strategic-minded business before technology leader.
When your clients hear you say, "We take care of your technology needs for you", they assume that you are providing whatever technology means to them. They don't know the tech words that describe what they need. It's safe to say they're fully expecting the latest cybersecurity protection, data safeguards, user management, the list goes on.
They trust you to anticipate their needs, to be experts in everything related to technology, to know how technology supports their business strategy, and to make sure they have the right solid foundation specifically for their business.
They look to you for sound business technology guidance and leadership that most MSPs simply aren't staffed to provide. We get it. We're going to show you how to put the business and tech pieces together.
The Practical Partnership That's Right for Your Company
Building a CIO partnership sounds like a smart, strategic plan, doesn't it? But putting this into action can feel overwhelming. For many MSPs, this is a cause for anxiety -- with good reason. Where do you start?
When your clients' expectations and the reality of your deliverables are misaligned, risk is high. Good news. We're here to help you eliminate distracting anxiety and risk one step at a time.
If your typical client offering is focused on counting and supporting Windows servers, desktops, and laptops -- and you're eager to expand your services, then this tailor-made MSP offering is for you.
But Where Do You Start to Expand Your MSP Services?
Let's be realistic. No IT company, regardless of size, has the skills, resources, bandwidth – or desire – to deliver every technology-related service their clients want and need. Confident, business-savvy MSP company leaders are serving their clients with a combination of core skills and carefully aligned partnerships.
When you thoughtfully decide what your company can and will deliver, you're ready to build your best offerings. You're not abandoning your clients. You're being a responsible business partner. You're crafting better ways to deliver the best business-focused technology products and services specifically for them.
Strategic Business + Technology Services Designed Just For Growth-Minded MSPs
At Quest Technology Group, we've been working side-by-side with business leaders since 1991. A lot has changed about technology in those decades, but business still has one primary goal -- to deliver the right products and services for its customers. Together, we've discovered and implemented the right business-technology foundations that are right for our clients and their customers.
We haven't just handed them a pile of recommendations and walked away. We've been there day in and day out doing the work that needed to be done together. Our client success stories speak for themselves.
We've provided MSP services. We've been the MSP's client. We understand the challenges of both delivering valuable MSP services and receiving (too often less than) what we expected. We hear business leaders too often saying "IT does that" without a clear understanding of what IT does or what "it" is. MSPs need to change this flippant thinking, and we're here to help you do just that.
4 Things You Won't Get
Canned courses. You have a company to grow and clients to support. That's where your time is well-spent.
A coach. We're partners, each of us doing what we do best in service to your clients.
Assignments. Think of this as having a peer who listens, is a sounding-board, is there when you need them.
Rigid scheduled calls. We'll create a workable schedule for useful conversations and working together that's right for you.
Pick the Approach That's Right For You Now. Upgrade When You're Ready.
Plan 1. Simple, Actionable DIY
If you're a committed DIYer or just want to ease into the CIO services, then The Tech Savvy Leaders' Community is the place to start.
What You'll Get
A continually-growing knowledge hub of actionable ebooks, how-to guides, checklists, templates, tools, infographics, and more. Every piece is created by business tech folks especially for MSP leaders, their team, and clients.
Access to the entire collection for as long as you're a member.
Actionable steps with clear results to expand your services responsibly.
Tech concepts explained in plain English for sharing with your clients and prospects.
Work at your pace in the order that's right for you.
Community membership to share ideas, ask questions, and build relationships with other business and tech leaders.
What You Won't Get
Canned courses that you'll never have the time or interest to complete.
Since your goal is to provide the best services, tech leadership, and thoughtful attention to each client, why not openly share the best business technology knowledge with them too?
This is no one-sided, closed community just for MSPs. Instead, we're including information, insights, and community membership for your clients too. How many MSPs are doing this? Not many, if any. Here's your chance to show your clients that you're a forward-thinking business leader who knows the amazing value an active community brings to everyone.
All you have to do is invite your clients to join for the same monthly membership anytime. We take care of the rest for you.
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Plan 2. Building Together
When you're ready to deliver robust business + technology leadership services to your clients, you'll appreciate this done-for-you service.
What You'll Get
We deliver the hands-on CIO expertise to your clients as your partner. Think of this as having another team member to free you for the work you do best.
Regular email or phone check-ins
Notifications of changes that will affect your MSP services
Participation in strategy sessions
Introductions to potential partners
Preferred pricing on cybersecurity services
You retain ownership of the client relationship.
What You Won't Get
Unexpected assignments and to-do list distractions.
Blindsided by client questions about CIO-specific services and actions. That's on our to-do list, not yours.
Bonus for You and Your Clients
And, of course, the same community membership and knowledge sharing opportunity as in the DIY offering.
Your MSP Preferred Pricing
Starting at $395/mo
No annoying long-term commitments. We're building partnerships, not handcuffs.