Now MSPs Can Deliver Today's In-Demand IT Services
(The Services Clients Think They're Already Getting)
Companies Expect More from Their IT Service Provider
MSPs are being told they must deliver more than the basic monitoring and reactive services they've relied on for years. Their old model is a client disservice.
Why?
When your clients hear "we take care of your technology", they assume that you are providing whatever those essential services are. They don't know what they need.
They trust you to anticipate their needs, to be experts in everything related to technology, to know how technology supports their business strategy, and to make sure they have the comprehensive foundation they need.
They look to you for strategic business technology guidance and leadership that most MSPs simply aren't skilled to deliver. That's a heavy lift for any IT services company.
If your typical client offering is focused on counting and supporting Windows servers, desktops, and laptops -- and you're eager to expand --, then this tailor-made MSP service is for you.
But Where Do You Start?
One of our favorite quotes is from Yogi Berra: "If you don't know where you're going, you'll end up someplace else."
Let's be realistic. No IT company, regardless of size, has the skills, resources, bandwidth – or desire – to deliver every technology-related service their clients want and need. Confident MSP company leaders are serving their clients with a combination of core skills and aligned partners.
When you thoughtfully decide what your company can and will deliver, you're ready to build your best offerings. You're not abandoning your clients. You're being a responsible business partner. You're crafting better ways to deliver the best business-focused technology products and services specifically for them.
We understand that even that can sound overwhelming so we've created a simply system that uncomplicates the steps for you.
1
Where Are You Now: Your Discovery
We'll start with a comprehensive discovery that we discuss and complete together. It's not a test so there are no right and wrong answers. Instead, this is your opportunity to freely explore where you are now, where you want to go, what you don't want to do, and how you will become an even more valued technology partner for your clients.
This is a big step. We get that. Before you dive in, you'll want to make sure this is right for you and your company. Let's start with a phone call to talk through what working together will look like for you. No commitment, no payment required. Together we'll decide if this is the right partnership.
3 Things You Won't Get
Canned courses. You have a company to grow and clients to support. That's where your time is well-spent.
Another online account. We're keeping it simple by sending you what you need when you need it.
Rigid scheduled calls. We'll create a workable schedule for check-ins and working together that's right for you.
Lewis Carroll – "If you don't know where you're going, any road will get you there."
After your discovery is complete, we'll design your roadmap to take you from you-are-here-now to where you want to go. We know that can sound intense, time-consuming, distracting, and expensive. We've been there, and we understand how that feels. So we've created a system that delivers quick, measurable successes on your schedule.
3 Things You Won't Get
No fluff. We'll only include actionable steps that lead to a measurable outcome.
No busywork. If an action item doesn't lead to your desired result, then it's not on the list.
One-size-fits-all plan. Together we'll build a manageable, flexible roadmap based on your unique discovery.
Just a Few Of the Many Growth Tools You'll Get
Start delivering robust, proactive cybersecurity services with our security team
Create a comprehensive technology inventory to safeguard your client's valuable assets
Show your clients how to increase their technology ROI
How to have confident business meets technology conversations with your clients
How to uncover hidden value-added services and increased revenue for your company
How to become the technology leader your clients are looking for
How to broaden your business technology expertise from our experienced CIO team
Technology and your clients' businesses are continually changing so your roadmap will be designed with flexibility in mind.
There's nothing more frustrating than having your initial enthusiasm quickly crushed by the weight of an endless to do list. Even the most diehard DIYer needs a little support, accountability, and encouragement to keep seeing steady progress.
3 Things You Won't Get
Too much DIY. We'll strike the balance you want between do-it-yourself and done-for-you.
Too many vague tasks. Every activity leads to a measurable outcome that matters to you.
Too much time before you see progress. Small steps organized around your goals will contribute to short successes.
We'll continue to work together for the next 2 months after your roadmap is created. Since every company's roadmap is tailored to their immediate and long-term goals, how we can best serve you will be specialized too.
Together, we'll craft the right combination of phone calls, Zoom calls, and emails that is right for you.
You've invested your time and money building your company's strategic roadmap. You're on your way to building the MSP your clients have been expecting all along. We want you and your clients to continue gaining valuable results for a long time. So you'll decide how you would like to continue working together.
After all, what's a good roadmap without reliable traveling companions?
If you're a committed, disciplined DIYer, then we'll support you while you do the work.
Anytime you decide you would like to offload some or all of the day-to-day to us, we're ready to pitch in. You can upgrade anytime. After all, continuing to get the outcomes you and your clients want is what matters.
Regular email or phone check-ins
Basic Q&A by email, phone, text
Custom checklists, how-to docs, workbooks, ebooks curated for your specific roadmap plans
Introductions to potential partners
Starting at $475/mo
The Builder
For those of you who want a more hands on partner, you'll appreciate the done-with-you approach.
Together, we'll decide who does what and when. Think of this as having another team member to free you for the work you do best.
Regular email or phone check-ins
Basic Q&A by email, phone, text
Custom checklists, how-to docs, workbooks, ebooks curated for your specific roadmap plans
Introductions to potential partners
Hands-on work for roadmap action items
Preferred pricing on special projects
Starting at $695/mo
Get Your Exclusive MSP Knowledge Hub Membership
What if you're not ready to dive into the MSP roadmap system yet, but you want to discover new possibilities? The MSP Knowledge Hub was designed especially for you.
What You'll Get
Each month we'll deliver 5 templates, worksheets, checklists, workbooks or ebooks created exclusively for MSPs.
Convenience of email delivery to you.
Actionable knowledge tailored for MSPs.
Tech content explained in plain English for sharing with your clients and prospects.
Cancel anytime.
What You Won't Get
Another online account to remember.
Canned courses that you'll never have the time or interest to complete.